Public Policy

Privacy Policy

Last Updated: June 2026

WADZO (“WADZO”, “we”, “our”, or “us”) is a scheduling, communication, customer management, and business operations platform operated by Xyteria LLC.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use WADZO websites, applications, services, and communications.

1. Information We Collect

We may collect the following information:

Account Information

• Name
• Email address
• Phone number
• Organization name
• Account credentials

Scheduling Information

• Appointment details
• Meeting dates and times
• Meeting locations
• Calendar information
• Scheduling preferences

Communication Information

• SMS messages
• Email communications
• Customer support inquiries
• Notification preferences

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Usage data
• Log data
• Analytics information

2. How We Use Information

We may use information to:

• Provide scheduling services
• Send appointment confirmations
• Send appointment reminders
• Send schedule updates and changes
• Deliver account notifications
• Provide customer support
• Improve platform functionality
• Prevent fraud, abuse, and unauthorized access
• Comply with legal obligations
• Maintain platform security and reliability

3. SMS Communications

Users may receive transactional SMS messages including:

• Appointment confirmations
• Appointment reminders
• Schedule changes
• Account notifications
• Customer support communications
• Service-related communications

Message frequency varies based on user activity and scheduled appointments.

Message and data rates may apply.

Users may opt out of SMS communications at any time by replying STOP.

Users may request assistance by replying HELP.

Consent to receive SMS messages is not a condition of purchase.

4. Mobile Information and SMS Consent

Mobile information, including phone numbers and SMS consent data, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

SMS consent is used solely for providing requested services, appointment-related communications, account notifications, customer support communications, and other transactional communications associated with WADZO services.

Information sharing with subcontractors, service providers, or vendors is permitted only as necessary to provide WADZO services and is not used for independent marketing purposes.

5. Sharing of Information

We do not sell personal information.

We may share information with:

• Cloud hosting providers
• Messaging providers
• Email service providers
• Customer support providers
• Analytics providers
• Security and fraud prevention providers
• Legal authorities when required by law

Any service provider receiving information is required to use such information solely for providing services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as necessary to:

• Provide services
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

8. Your Rights

Depending on your jurisdiction, you may have rights regarding:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Data portability

Requests may be submitted using the contact information below.

9. Children’s Privacy

WADZO is not directed toward children under 13 years of age and does not knowingly collect personal information from children under 13.

If we learn that personal information has been collected from a child under 13, we will take reasonable steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised effective date. Continued use of WADZO after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

Xyteria LLC

Website: https://wadzo.com

Privacy Inquiries: privacy@wadzo.com

General Contact: support@wadzo.com